Fiva Privacy Policy: Your Data Security

Updated: July 4, 2025

Fiva.ca participates in the Digital Advertising Alliance of Canada's AdChoices program. If you previously opted out of advertising personalization through another program or reset your cookies since opting out, you may reconfigure your preferences as described in Section 6.

Table of Contents

1. General Principles
2. Personal Information Collection
3. Use of Personal Information
4. International Data Transfers
5. Marketing Communications
6. Advertising Practices
7. Cookie Implementation
8. Data Subject Rights
9. Security Measures
10. Additional Provisions

1. General Principles

This Privacy Policy outlines how Fiva Marketplace collects, uses, stores, shares, and protects your personal information. These provisions apply to the www.fiva.ca domain and all associated websites, applications, services, and tools referencing this policy ("Services"), irrespective of your access method, including mobile devices. Fiva Marketplace serves as the data controller for information collected through these channels.

Scope and Consent: By utilizing Fiva.ca and related Services, you explicitly consent to Fiva Marketplace collecting, using, disclosing, and retaining your personal information as detailed in this Privacy Policy, our Cookie Policy, and our Terms of Use.

Fiva Marketplace may periodically update this Privacy Policy. We recommend regular review of these provisions. Significant amendments will be announced on our Website, with updated policies taking immediate effect upon publication.

2. Personal Information Collection

Website access is available without account registration. When you voluntarily provide personal information, you acknowledge its transmission to and storage on our servers. We collect these categories of personal information:

Automatically Collected Information: During website visits, service usage, or interactions with content, we automatically receive information transmitted by your computer, mobile device, or access equipment, including but not limited to:

• Interaction data encompassing device ID, device type, approximate geo-location derived from IP address, connection specifications, page view statistics, referral sources, advertising metrics, IP addresses, and standard web log information
• Information gathered through cookies, web beacons, and comparable technologies as detailed in our Cookie Policy

Voluntarily Provided Information: We retain any information you submit through our Website or Services, including:

• Registration details for accounts or services (full name, username, email address, social media links, physical address, and profile imagery)
• Supplementary information provided through third-party platforms or social media services
• Correspondence submitted via dispute resolution mechanisms or direct communications
• Device and location information (with consent) to establish search parameters and deliver location-relevant content
• Career-related documentation submitted through our employment portal

Third-Party Information Sources: We may acquire supplemental information about you from external sources including demographic data, navigation patterns, and additional contact details from permissible sources such as public authorities.

3. Use of Personal Information

You authorize us to utilize your personal information for these purposes:

• Providing service access and customer support through multiple communication channels
• Detecting, preventing, and investigating prohibited activities, security breaches, and Terms of Use violations
• Enhancing, personalizing, and optimizing our Services, content, and advertising initiatives
• Communicating marketing materials, service updates, and promotional offers (adjustable through preference settings)
• Delivering requested services as specified during information collection
• Administering contests and promotional activities
• Evaluating candidates who submit employment applications

Social Media Integration: We offer authentication services enabling Website access via third-party credentials and information-sharing functionality with social platforms.

Third-Party Information Sharing: We may disclose personal information to third parties under these circumstances:

• Legal compliance with court orders or regulatory requirements
• Prevention and investigation of criminal activities including fraud detection
• Policy enforcement and protection of third-party rights
• Corporate reorganizations including mergers or acquisitions
• Intellectual property protection under confidentiality agreements
• Service providers assisting with platform operations under Fiva Marketplace's oversight

User-Shared Information: Our platform enables information sharing between users. You bear sole responsibility for personal information disclosed to others through our Services.

4. International Data Transfers

We may transfer personal information to jurisdictions with differing data protection frameworks. Foreign authorities may access information under local legislation. When transferring data internationally, we implement protections consistent with this Privacy Policy, including transfers to:

• Our service providers operating globally
• Data centers located in various international regions

5. Marketing Communications

We may utilize collected information for marketing communications about Fiva Marketplace offerings. We will not sell or rent your personal information to third parties for marketing without explicit consent. You may manage communication preferences through your account settings or unsubscribe mechanisms.

6. Advertising Practices

Fiva.ca adheres to Digital Advertising Alliance of Canada's AdChoices principles. You may opt-out of personalized advertising through the AdChoices portal. Opting out affects ad personalization but doesn't eliminate advertising. Consult our Cookie Policy for additional information.

7. Cookie Implementation

We employ cookies, web beacons, and similar technologies to enhance user experience, measure engagement, and ensure platform security. Detailed information about these technologies is available in our comprehensive Cookie Policy.

8. Data Subject Rights

Information Access: Review personal information through your account or by contacting Customer Support. Fees for access requests comply with legal limits.

Information Correction: Request factual corrections through designated support channels.

Information Modification: Update personal details directly through your account interface.

Information Deletion: Submit account closure requests through support channels or account settings. Processing occurs within statutory timeframes with legally permitted retention exceptions.

Consent Withdrawal: Object to specific data uses or withdraw processing consent by contacting us. Note that non-personal information collection may continue.

Submit requests to: [email protected]

9. Security Measures

We implement technical and administrative safeguards including firewalls, encryption, and access controls to protect personal information. Report suspected security issues through our contact form.

We utilize reCAPTCHA Enterprise for fraud prevention. This tool collects technical information governed by Google's Privacy Policy and Terms of Service.

We retain personal information only as legally permissible and necessary for stated purposes.

10. Additional Provisions

Platform Abuse: We prohibit commercial communications abuse. Do not add users to mailing lists without explicit consent. Report abuse through our reporting system.

Third-Party Policies: This Privacy Policy governs only Fiva Marketplace's information practices. Third-party services operate under their own privacy frameworks. Review external policies before disclosing personal information.

Contact Information: Direct privacy inquiries to [email protected] or through our contact form.